Their regular answers are we will refund with out even understanding what purchaser is dealing with and 2nd we reorder merchandise for yourself but that may be out there in subsequent produce slot which might be one particular comprehensive day. This means you buy some thing and anticipate two times for your blunder by them.
At bigbasket your procuring practical experience is our precedence and we'd love to understand how we are able to make improvements to our app in addition to companies.
Check out conversation · bigbasket @bigbasket_com 9h Replying to @kunalsen7684 We are certainly sorry to listen to this, could you make sure you enable us along with your registered Call specifics. We will have this checked.
Look at dialogue · bigbasket @bigbasket_com 9h Replying to @ARUNBHAKRI3 We can have an understanding of your problem. Kindly take our honest apologies with the inconvenience caused to you. We now have organized a simply call from our workforce.
Perspective conversation · bigbasket @bigbasket_com 8h Replying to @LiveFromALounge We have now escalated this to our involved crew, our team is engaged on this challenge. We can get back for you in the earliest.
This isn't ample now whatever they did was eliminated considered one of my item from your listing without informing me ! I named them quite a few instances to obtain it involved and they were declaring its not readily available anymore lastly they additional it i dont understand how they managed or how they were being fooling me before that! Ultimately today get was deliver on time and shipping and delivery male achieved my handle without even calling me (dnt knw how he received my deal with which two days back he was not able to get). Now they delivered Mistaken product and delivery boy was stating merchandise is very same as requested i dont know how these men are functioning this application! So irresponsible and impolite fellas ! Bad working experience!
Appreciate hassle-free online grocery purchasing and residential shipping and delivery at just a simply click of the button. New to bigbasket? Below’s a flat Rs. 200 cashback on the to start with buy earlier mentioned Rs. one thousand. Use voucher code MYFIRST200.
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See conversation · bigbasket @bigbasket_com 8h Replying to @kunalsen7684 We regret the inconvenience induced. We can get back again to you personally. Kindly spare us some time.
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Their time slots are bigbasket.com by no means influence for us considering that You must hold out one particular whilst working day for shipping and delivery. Then they may have Convey which they say two hour supply but what you would like will not be available for express. Several times acquired Incorrect orders, and currently they need me to wait one more added working day for an order they misplaced.
Watch discussion · bigbasket @bigbasket_com 7h Replying to @kapilwajapey We regret the inconvenience caused. Could you be sure to assist us with all your buy variety? We will do our greatest to assist you.
Animesh Anand Deliberately attempting to fool prospects. I put purchase 2 days back and the shipping person contacted me just once to substantiate my deal with. He was merely a society away from me and he reported he couldn’t come across my tackle and left for another site without having even informing me. Then i contacted client treatment and so they explained to he are unable to occur now so rescheduled my purchase to next working day early morning slot and i received affirmation message that I'd personally get my grocery in morning slot. Subsequent working day i waited whole working day but no simply call no term from them, infact i made an effort to contact them Nevertheless they no reaction after which afterwards very last night somehow contact matured to shopper care they usually stated they misplaced order so would replace and buy and have it sent subsequent working day evening slot !
It gets tiring at times to check everything. Whenever they occur promptly, they won't have card equipment, when they do both equally, they are going to convey expired solutions and many others. So Plainly there is absolutely no consistency and sincerity in Assembly purchaser requirements. Their purchaser care is essentially non existent without having centralised control and accountability. So ultimately, wide range of attention seekers spoiling the initiative which could have revolutionised grocery searching.
View discussion · bigbasket @bigbasket_com 8h Replying to @TanuuKunal We regret the inconvenience triggered. Could you please assistance us with the purchase number? We will do our best to assist you to.